Fleekart

Delete your Fleekart account

Applies to the Fleekart Android app by Fleekart, Chennai, India · Updated 2 September 2026

You can delete your account yourself from inside the app in under a minute. If you no longer have the app, you can ask us by email. This page explains both routes, and exactly what is erased and what is kept.

Option 1 — In the app

  1. Open Fleekart and go to the Profile tab.
  2. Scroll to the bottom and tap Delete my account.
  3. Read what will be erased and what will be kept, then confirm.
  4. You are signed out on every device. The account is deleted immediately.

Option 2 — By email

  1. From the email address registered on your account, write to info@fleekart.com with the subject Delete my Fleekart account.
  2. We will confirm it is you. We may send a one-time code to your verified mobile number, or ask you to reply from the registered address.
  3. We delete the account within 7 days of confirming your identity, and email you when it is done.

When deletion is refused

Deletion is refused, in the app and by email, while you have an exchange in progress or Plinks are held for one. Someone else is mid-transaction with you, and erasing your side would strand them. Finish or cancel the exchange first, then delete.

What is erased, what is kept

Erased immediatelyKept, attached to an anonymous "Deleted user" placeholder
  • Display name, bio, avatar
  • Email address and password
  • Mobile number
  • Date of birth
  • Saved and recent locations, pickup addresses
  • Listing photos and videos, and your listings
  • The text of your chat messages
  • Push notification token
  • Social sign-in links (Google, LinkedIn, Meta)
  • Trusted devices and sessions
  • Plinks ledger entries — 8 years
  • Exchange records, disputes, penalties — 8 years
  • Ratings you gave and received — 8 years
  • One-time code (OTP) events — 12 months
  • Moderation and audit records — 8 years
  • A ban record, if the account was banned — indefinitely

Why anything is kept: every exchange and every Plinks movement involves another person, and the ledger has to stay consistent for them. Those records are kept without your name, email, phone or photo, and show as "Deleted user" to everyone including staff.

Deleted data also leaves our backups as they roll over, within 30 days.

Plinks are not money and have no cash value. Any Plinks left in your wallet are forfeited when you delete. If you would like them to go to someone you have exchanged with, gift them in the app before you delete.

This cannot be undone

Deletion is immediate and permanent. There is no recovery window. You can create a new account later with the same email or number, but it starts fresh, with no history and no ratings.

Full details are in the Privacy Policy. Questions: info@fleekart.com